Policy & Procedure Review and Training Program

“[SP Group] has delivered high quality service and performed according to standards within the statement of work. This includes periodically revising their services for Rent Comparability Studies to ensure agreed upon standards are being met. Noteworthy is the fact that the contractor constantly interface’s with HUD’s Technical Advisors and adheres to their comments. SP Group’s Management Team is performing very professionally and efficiently. This is evident as seen by the quality and workmanship accomplished while preparing and submission of work to our program office SMEs.”

-Client Testimonial   

Challenge:  HUD’s Office of Multifamily Housing needed assistance in evaluating and updating its policies and procedures related to Rent Comparability Studies (RCSs) and Budget Based Rent Increase (BBRIs), both of which comprise of an integral part of HUD’s decision to renew Section 8 rental assistance contracts.  HUD also needed assistance in designing and delivering a training program to various stakeholders involved in the RCS and BBRI process.

Solution:  Since September 2014, SP Group has been assisting HUD in conducting compliance assessment reviews for hundreds of RCSs and BBRIs, updating policies, procedures and handbook guidance for both, BBRIs and RCSs, as well as designing a comprehensive training program and materials for various internal and external stakeholders involved in the BBRI and RCS processes.